Shipping Policy
The products and made and packed by Polyclay3d and fulfillment is done by Makers India. All the orders are shipped through Makers India shipping partners including Delhivery, DHL, FedEx, XpressBees, Bluedart, Shiprocket, etc, depending upon the location of the store and where the order is to be shipped. We assure you the fast and safest delivery service possible at your place keeping in mind the current situation and safety measures. There may be some delay in the shipping due to covid-19 precautions, lockdown, and curfew In some parts of our country but Makers India tries to deliver your order within 5-7 days after despatch from the seller.
Refund Policy
Incase or damaged, defective or wrong items we assure you to send a replacement instantly. I do not accept returns on our products as these are all made to order products.
Cancellation / Return / Exchange Policy
Cancellation: Once a buyer placed an order on our site they can contact the support team immediately to cancel the order or make any changes also they can contact the respective seller directly so they can make changes themselves. If by chance you are unable to cancel an order, you can return the courier at the time of shipping. Such an order will be treated as cancelled but the customer will be charged in case the order is a non-refundable category. Also, the buyer may have to pay the delivery charges in some cases if they return the courier at their doorstep. Return or Exchange Policy: Makers India keeps tracking the items which are not likeable by our buyers and we insist sellers remove such items. Even if there is a purchase that you do not like or want to exchange for a different type of variation, you can simply drop an enquiry for the seller under the product page add to cart option. Also, you can contact support for any queries regarding your order, refunds, returns or cancellation. Team Makers India will help you resolve your issues.